At Calkia, we understand that sometimes you may need to cancel your order. We offer a hassle-free cancellation policy to make the process as easy as possible.
General Cancellation Policy:
You may cancel your order at any time before it has been shipped. To cancel your order, please contact our customer service team at [email protected] with your order number and the reason for cancellation. We will confirm the cancellation and issue a refund to your original payment method within 3-5 business days.
If your order has already been shipped, you may not be able to cancel it. In this case, you may return the product for a refund or exchange within 7 days of receiving it. Please see our Return Policy for more information.
Some products may not be eligible for cancellation or may have different cancellation policies due to their nature, and those policies will be listed on the product page.
If you have any questions or concerns about our cancellation policy, please don't hesitate to contact us at [email protected]. Our customer service team is always happy to help.